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Legal clarity on your account and your rights

When you open an account with us, your data, your deposits and your withdrawals are governed by clear legal terms.

Data handling explainedAccount security stepsWithdrawal verificationSupport contact paths

How our terms apply where you are

texas188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

texas188 operates within the limits of local law. Your account access, the games available to you, and the payment rails you can use—DANA, OVO, GoPay and QRIS—all depend on local law and the region from which you log in. When you register, you confirm that opening

1
an account is lawful in your jurisdiction. We keep detailed records of account creation, login activity and all transactions tied to your account. Your data is encrypted in transit and at rest. We do not sell your information to third parties. If you request a copy
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of your personal data or need to update it, our support team in Jakarta responds within two business days. Withdrawals require identity verification the first time you request funds; we then process payouts to your verified payment method within the timeframes shown on your withdrawal page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US EASILY

How to get legal help or report an issue

If you have questions about your account terms, data privacy or how we handle a dispute, our support team is here.

SECURITY AND TRANSPARENCY

How we protect you and keep things clear

Your account security and data privacy are not an afterthought—they are built into how we operate. Every deposit, every game session and every withdrawal is logged.

Password Security

Your password is hashed with industry-standard encryption. We never store it in plain text. Enable two-factor authentication in Security Settings for an extra layer of protection on your account.

Data Retention

We keep account records, transaction history and login logs for seven years. This helps us comply with local reporting and allows you to dispute transactions within the retention window.

Cookie Policy

We use cookies to keep you logged in and to track how you use the lobby. Analytics cookies help us spot fraud. You can manage cookie settings in your browser; some features may not work if you disable them.

Deposit Verification

Deposits via DANA, OVO, GoPay and QRIS are verified instantly. We check that the sending account matches your registered name. Mismatches trigger a manual review before funds hit your lobby balance.

Withdrawal Checks

Your first withdrawal request requires identity verification—a photo ID and proof of address. Subsequent withdrawals to the same verified method skip this step. Payouts clear within 24 hours of approval.

Data Access Request

Email our team to request a copy of all personal data we hold about you. Responses include your full transaction history, login records and account details. Typical turnaround is five business days.

Answers to questions about our legal terms

Visitors in Surabaya and across Indonesia ask the same things about account access, data handling and withdrawals. Below are the answers we give most often.

Your account data remains encrypted and archived for seven years to fulfill legal obligations. You cannot log in, but we retain transaction history and deposit records. Request permanent deletion by emailing our support team; non-transaction data is removed after 30 days.

Access depends on local law where you are. If you travel outside Indonesia, some games or payment methods may become unavailable. Your account settings show which features are active. Log in from home to restore full access, or contact support to update your region.

For your first payout, upload a photo of your ID and a recent utility bill or bank statement showing your name and address. Verification takes under an hour during business hours. Once approved, future withdrawals to the same account skip this step.

If a deposit fails or a game round has an error, contact support with your transaction ID. We investigate within two business days and post any refund to your account or original payment method. Disputes older than 90 days require escalation and take longer.

No. We do not sell or lease your personal data. We may share aggregated, anonymised information with payment processors or authorities where local law requires. Your email, phone and ID details stay with texas188 only.

You can update your payment method in Account Settings at any time. The new method becomes active immediately for deposits. For withdrawals, we verify the new account matches your registered identity before processing the first payout.

All lobby balances and transaction history are shown in Indonesian Rupiah (IDR). Deposits via DANA, OVO, GoPay and QRIS are processed in IDR. Exchange rates apply only if you fund your account from outside Indonesia.

Legal clarity on your account and your rights

How to get legal help or report an issue

How we protect you and keep things clear

Password Security

Data Retention

Cookie Policy

Deposit Verification

Withdrawal Checks

Data Access Request

Answers to questions about our legal terms

01 What happens to my data if I close my account?

02 Can I access my account from outside Indonesia?

03 How do I verify my identity for a withdrawal?

04 What is your refund or dispute process?

05 Do you share my information with third parties?

06 How often can I change my registered payment method?

07 What currency are transactions shown in?

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